Yext Replacement Service

If I can save one person with this review it will be worth it. Do not sign up for Yext or any of the companies out there that are white labeling their service (see here). I've never come across a more inept, more useless customer support system ever. They are completely hidden behind the internet/online methodology of contacting them. They create listings without your consent, then charges you to edit them. Many users also find that the company charges their credit cards automatically at the end of the year. Your contract won’t list the renewal terms, and the company will tell you that you can cancel at any time, but canceling is harder than you might think.

One of the other big problems associated with Yext is with the citations on your page. Creating a page on Foursquare, building a Facebook page and launching other associated pages often requires verification that you own that business. Google requires mail verification, and other websites will demand that you contact them through a work email. The company somehow gets around these verifications when launching those associated pages and linking your company on different websites. When you decide to cut ties with them, you might find that the company refuses to give you back those citations, making it difficult to separate yourself from the poor pages the company built.

So, are you ready to get away from Yext? Then order now and get back in control of your business listings.